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If you suspect fraudulent activity, impersonation, scams, or security breaches, report them immediately.
If you believe your account or funds are at immediate risk, change your password immediately and contact [email protected] with urgent in the subject line.
Impersonation & Scams
If someone is pretending to be a Pulse representative, employee, or project sponsor.
Account Compromise
Unauthorized access to your account, suspicious login attempts, or funds missing.
Phishing & Malicious Links
Emails, SMS, or messages pretending to be from Pulse asking for your password or personal data.
Transaction Fraud
Unauthorized or duplicate investments, withdrawals, or payments from your account.
Platform Abuse
Suspected money laundering, wash trading, or other misuse of Pulse services.
Send a detailed email with:
1. Acknowledgment:We'll confirm receipt of your report within 24 hours.
2. Investigation: Our compliance team will investigate the claim. This may take 5–10 business days.
3. Action:If fraud is confirmed, we'll take immediate steps including account suspension, fund freezing, or law enforcement referral.
4. Follow-up:We'll keep you informed of the outcome and any actions taken on your behalf.
Your report is confidential. We protect reporter identity and will not share details without consent, except when required by law.